Wednesday, March 23, 2016

Driver Feedback from a Veteran

Million Mile driver Richard Santowski (SANR28), a 21 year driver of the Truckload Division, stopped by the office on Tuesday. He took the time to offer his opinions on our new technology. Always willing to offer valuable insight, Richard shared some recommendations. Richard has always been a strong communicator when he sees an opportunity for us to improve. His suggestions have proven to be invaluable and often lead us to making adjustments. We cannot thank him enough for his feedback, constant good attitude, and great work ethic. 

Richards happens to drive one of our five military wrapped trucks and shared with us how proud he feels every time someone stops him to compliment him on his truck. he says he loves what he does. Richard said he could not imagine driving for any other carrier than J.B. Hunt.  

Some key takeaways from Richards visit: 

1) Fuel stops are popping up all over, how can we update our locations quicker?
2) Richard loves the new improvements he is seeing in our facilities.  Free laundry and free coffee are long over due.
2) He states "as an ex-Engineer, I choose to have a flip phone".  How do we get him on a smart phone?

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