Our Truckload team achieved recognition in Logistics Management's 2015 Quest for Quality publication. Here is a great description of the competition.
For more than three decades, Logistics Management’s Quest for Quality has been regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence. To determine the best of the best, qualified LM readers rate carriers, third-party logistics (3PL) service providers, and now U.S. port operators strictly on the basis of service quality, making it the only survey of its kind in the market.
To determine who wins the vote, Logistics Management readers evaluate companies in all modes and service disciplines, choosing the top performers in categories including motor carriers.
In order to be a “winner,” a company had to receive at least five percent of the category vote. The result of this overall effort offers the logistics market a crystal clear look at not only the overall winner in any given category, but a broad list of companies that finished above the average. Transportation service providers are rated on LM’s five key criteria: On-time Performance, Value, Information Technology, Customer Service, and Equipment & Operations.
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