2nd Time is a Charm

 

Tonight we hosted our 2nd Driver Briefing.  We used a new form of technology to host the webcast and it worked very well.  Our telecommunications team of Joey Jones, Sean Pasay, and Julie Darrell provided a wonderful platform for our drivers to access this information on their smartphones, tablets, or desktop.  We also had the ability for a driver to call in and listen to the audio.  The best part of the functionality of the tool is that the call was recorded for all our drivers who were busy servicing our customers.

 Heather Wright and Brad Garrard gave great insight to our trailer issues, service demands, and new technology our drivers can expect from Truckload.  Shelley was a wonderful facilitator of our intimate gathering of Truckload employees.  But, the hit of the show was our Professional Drivers!  We had great questions and feedback that will make us better.  Here is a sneak peek of our immediate reaction from our folks:

I want to be a tester for the CAT Scale app!...................Rodney Collins   COLR11

Nicely done tonight......Kim Kaffka 

 

 

I watched the webcast.  It was awesome.  You guys did great.........Andrew Riddles DCS Pricing

 

 

Thank you for the corporate connection.  I'm a new driver without OTR experience to compare other companies to from a pro/con perspective.  However, I have grown frustrated at many issues.  Many of my issues have been brought to your attention and others I am confident in your concern and ability for change .  Time is everyone's priority and values....Eric Young....YOUE0

 

 

My name is Ken.  I am currently an IM Fleet Manager, but I am also a former driver.  I am very happy that you are discussing scale tickets.  I am very glad we are working on a solution to this problem since we have similar issues in IM.

 

 

Just listened to the meeting, but didn't get to say this is a good company......Paul Lojewski  LOJP

 

 

Canned message #12 doesn't have any format for reporting where a bad trailer is such as name and address and what is wrong with the unit.  We just want to report it and make sure you know where it is so it can be repaired....Carl Forney..FORC15. 

 

 

Forgot to mention on the call.  Many P & G facilities have their own scales on site.  Having an open account at these sites would be beneficial. 

 

 

Need direction regarding lack of mechanic info and inspection data on our new trailers.  Night and Weekend staff also needs access to this history..........Todd Harris

 

 

Miles and Eta's.........Leon Palmer

 

 

Money.........Pamela Shrout-Wente