Thursday, April 28, 2016

Truckload Introduces Driver Mentors

Week one is in the books for our New Truckload Driver Mentor Program and we love it.



Professional driver and mentor David Holden stopped to take his 10 hr break at the Southgate, California.  While there, David met with new hire Joseph Cannova.  David explained the mechanics of  our PeopleNet on-board computer, effective trip planning, setting accurate ETA's, and the Drive and Weigh My Truck apps.  Joseph said that he went from feeling overwhelmed and insecure early in the day to feeling like he could  master his job over time.  He now believes he has made a great choice with a company that cares.  David picked Joseph up this morning as he was departing Southgate and continued the mentoring by showing him how to properly perform a pre-trip inspections and how to log into PeopleNet in "real time."  Then David gave him a ride to his truck in San Bernardino, California.  We love this idea because it saves travel dollars and further cements the relationship.  Our mentoring program is here to help build confidence, promote communication, and impact retention.  All of this effort should result in long-term drivers who can help us deliver world-class service to our customers.

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