Saturday, April 12, 2014

Honesty is the best Policy

We received a note from our customer in PA concerning one of our drivers, Carlos Rodriguez:



Here is the detail behind what Carlos did:


Byron Munden, Carlos Rodriguez and Cody Styer at our Tannersville, PA office.

 
Carlos lives out on the island close to the Sam's club in Medford. He had delivered a load to the club in Medford a few days ago. He went back the following morning to pick up the empty trailer to use for his Wal-Mart load. He had already identified an empty trailer he was going to use from the previous evening. He hooked to the empty the following morning and headed to the next vendor.

When he arrived to the vendor, he discovered the trailer had been loaded with product. The Sam's club in Medford had reloaded the empty with units of swing sets. Apparently, Sam's club had made a mistake when they loaded the trailer with those swing sets. Carlos took the trailer back to Medford with all swing sets intact. The club realized their mistake and was appreciative that Carlos had returned the product..

No comments:

Post a Comment