RTLA in NYC

Byron Munden performed a RTLA (Ride, Talk, Listen, Act) this week with one of the Professional Drivers from our WMPD account in Tannersville, PA.  Many of our employees and carriers complained about the trips to the city, so what better opportunity to seek out what caused this feedback.  Check out his notes:

Hi everybody. Kevin and I made it safely to our first stop (Changes Company). Traffic was good from Tannersville to basically the time we crossed the GW Bridge. Took us well over 1 hour to get to Changes once we crossed the GW. I thought traffic was heavy. Kevin said it was nothing and actually pretty light

Kevin was able to maneuver in some areas and on some streets that would be an extremely tight fit for a small car. Very professional and composed. Very impressed with Kevin and his ability. 

This was difficult place to get to once we got off the main roads. Seemed like we drove for 30 miles down narrow streets. Vehicles and other obstacles in the way non-stop. Once we actually got to Changes, Kevin had to make a difficult backing maneuver into an inside dock with no light. Kevin made it look pretty easy. Very limited room to make this backing maneuver safely. Cars parked all the area which adds to the degree of difficulty. Kevin said it actually wasn't as bad as it could be. I would hate to see if there were even more vehicles parked in the way and blocking access to the dock.