The Results Are In for the 3rd Quarter

We were honored to present the 2015 3rd Quarter Driver of the Quarter awards to Martin Johnson for our IC/LP Team. Lyle Maurer for the Asset side and our PCS carrier of the quarter was Fred Brown.

We saw many similar driving habits in the winners this Quarter but one habit or statistic that stands out the most for these Gentlemen is the fact that all three of them had provided us as a company with 100% on time service the entire Quarter. We appreciate the hard work, time away from home and superior service these drivers have provided while still maintaining the excellent safety culture we have developed.

New Additions to the Truckload Team

 

This week in Lowell we added two Traditional IC's and a Will Run Driver.

 

 

New on the IC side are  Carlisle Wilson Jr. and  Bobbie Kimble. On the Company Truckload side, we have welcomed  Joseph Tyler and his fiancé Sarah. The addition of these three drivers brings over 14yrs of combined driving experience. Welcome to the team.  We are honored to have you.  

Baby Announcement

Please join us in celebrating the birth of Ethan Mellenthin.  Tyler and Michelle are so proud of young Ethan.  Michelle is our recent Pillar Award winner for the 3rd Quarter. She operates our Staples fleet based in Hagerstown, Maryland.    

Elevation Delivers Success

We received a great note this week about the success stories we are seeing from our investment in the Elevation process.  Check out this note from John Roberts, our CEO and President.  Enjoy:

Team,

Through ELEVATION, we engaged all business units to proactively think of locations with

leases expiring in the next 24 months and examined parking, unused space and needed improvements to be discussed in negotiations with landlords. As a result, we reduced

unnecessary space in many locations after reviewing 22 properties, including:

• 12 Warehouses/Offices
• 9 Drop Yards
• 1 Terminal

For example, in Bethlehem, PA, the result of this ELEVATION project:

• Consolidated JBI and maintenance employees into the same building
• Increased office space and created extra parking for employees after consolidation
• Increased equipment parking from six to 10 acres
• Improved employee synergy and communication
• Successfully negotiated building improvements to develop working areas
• Reduced consolidated rental expense

This is one of many expected improvements coming out of ELEVATION to help make

J.B. Hunt a Bigger, Stronger and Better company.

JR

  

Coming Soon - Lease Options Expand with the J.B. Hunt Truckload Contractor Program

 We have seen a big interest from professional drivers wanting to lease equipment and work inside our JBT  network.    We are excited to announce we will be piloting a new program in the coming months that will allow any driver qualified to drive for JBH will be able to lease a new or used tractor from a 3rd party company and become an independent contractor for our OTR Truckload group.       Stay Tuned !

Accolades for Truckload

We received this note today in the mail.  It is a must share.  Enjoy:

Dear J.B. Hunt,

Thank you so much for replacing my husband's ring.  You went above and beyond what was expected of any company.  With much respect, it is actions like this that has led to Orville staying at the company as long as he has over the past 29 years.  Your people make this company so much better than the rest.

Thank you,
Becky Gregory

Jesse Knows Nights

Got a call from Jesse Thompson, one of our traditional contractors.  He said, "Steve, I know people call to complain on a regular basis."  I am calling to brag about a group.  I needed the help of the night/weekend team on a trailer issue and they exceeded my expectations.  They answered quickly with a welcoming phone etiquette.  They helped me solve my issue and I called Larry Varner to tell him as well.

How about that?  It means so much to get a friendly voice on the phone that strives to help a driver.  

Who Controls Capacity?

A good read from Jim Mele, Editor-In-Chief of Fleetowner:

Last month, Con-way Inc., the large LTL and truckload carrier, was purchased for $3 billion. Although the price tag is rather remarkable, consolidation in trucking has been fairly run of the mill for some time.

It started with deregulation way back in 1980, and gathered steam right up to that brick wall we now call the Great Recession. The motivation was fairly simple: Combining fleets brought economies of scale in a low margin business. Whether it was fuel contracts or equipment orders, being a bigger player than the competition brought significant advantages.

As the economy has slowly worked its way back to a semblance of health, the analysts expected to see consolidation again pick up as the big players moved to absorb whatever smaller fleets remained. This Con-way deal, however, is different. And if you’re running a fleet of any kind, that difference should be setting off alarm bells.

We’ve been talking about the driver shortage now for years, but aside from stepping up recruitment and stealing one another’s drivers, the industry has exhibited no real urgency to deal with it. The chickens are now coming home to roost, and the Con-way acquisition is the first tangible evidence that this chronic shortage is now about to fundamentally reshape trucking.

Con-way wasn’t acquired by another fleet. The buyer was a 3PL called XPO Logistics, a company built on the premise that not owning trucks was the better way to make a profit in transportation. It’s what they call “an asset-light” business, a model that avoids expensive capital investment so it can scale up or down quickly depending on freight demand.

So why did XPO, a company that reported revenues of only $2.4 billion last year, decide to plunk down $3 billion to buy a company that owns lots of trucks? The short answer—the driver shortage.
Wait, why buy trucks if you’re going to have trouble finding drivers for them? Another short answer—capacity shortage. 

XPO is getting ready for what its CEO Brad Jacobs predicts will be “the mother of all capacity shortages” in the next few years. The aging driver population and more restrictive regulations will only make the current driver shortage worse, and that means shippers and their 3PL service providers will be scrambling to find enough trucks to keep their businesses running and revenues flowing.

When that happens, “he who controls assets will do very well,” says Jacobs, who has now transformed his asset-light company into the largest freight transportation and logistics provider in the U.S.

Publicly, Jacobs says Con-way was particularly attractive as a hedge against future capacity problems because it has a relatively stable and well-paid driver pool with turnover rates of less than 10% in its LTL fleet and just 55% in truckload. And a quick survey of social media seems to support that with many current company drivers expressing little concern over the change in ownership.
So what does this mean for everyone else in trucking? Look for moves to secure truck capacity by both shippers and the 3PLs that they’ve come to rely on. Long-term contracts, expanding private fleet operations, new dedicated agreements, and of course further acquisitions are all going to come into play.

Go Green and Win Some Green With Your W2

Choose to receive only an electronic copy of your 2015 W-2 and be entered into a drawing for a shot at receiving one of five $200 awards* we're giving away this month!

How to go paperless in one minute in Workday:

In Workday, click on your Pay worklet.

Under View, select My Tax Documents.

Under Printing Election, click Edit.

Verify your name and company, then click OK.

Click "Receive electronic copy of my Year End Tax Documents," then click OK.

If you get stumped, view detailed instructions here. Complete this task before October 31 and you'll be automatically entered into the drawing!

Drivers Helping Drivers.......Chatter Helps Bring Them Together

When we introduced Chatter to our Truckload drivers this is one of the benefits we believed would become commonplace.  It is great to see issues with our technology being brought to light and one of our Professional Drivers becoming a SME (subject matter expert) in the topic thread. 

 

Drivers.....Start Your Engines!

J.B. Hunt Transport Services Inc., one of the largest transportation companies in the U.S., announced  it is entering into a partnership with Richard Petty Motorsports, in an effort to enhance driver recruiting, retention and for customer outreach.

Through this partnership, J.B. Hunt drivers will have the opportunity to meet the NASCAR Hall of Fame champion Richard Petty and RPM will host drivers and customers during race weekends, according to a press release from J.B. Hunt.

The J.B. Hunt logo will also grace the No. 9 car for RPM in select races throughout 2015 and 2016.
“A large driving force behind our country’s commerce is America’s loyal and trusted truck drivers who carry freight around the country and world, and all the people who work to ensure that they arrive safely,” Petty said. “Our country’s truck drivers are the backbone of our commerce system and I can’t wait to interact with them.”

RPM also will participate in driver recruiting activities.

According to the J.B. Hunt press release, RPM drivers show a steady focus on safety and efficiency, both in racing and also in the logistical aspect of transporting race vehicles across the country.

“There is no bigger brand in NASCAR than Petty,” said Craig Harper, executive vice president of operations at J.B. Hunt. “All of our drivers know that name and can relate to the race team, their goals and the work and dedication that is required to safely transport the team’s equipment from race to race each week.

“Our drivers safely move freight across the country, and like Richard Petty Motorsports, safety and on-time delivery are paramount. This is a partnership where both of us can learn how to better ourselves in our business and also provide our workforce with great moments on and off the road,” Harper said.

Market Research on Carriers/Shippers-Challenges and Trends

Check out this outstanding article about our industry at  http://www.inboundlogistics.com/cms/article/2015-trucking-perspectives/.

The Truckload Professional Driver Hotline is Updated

Please call 844-588-8785 for the latest information about your Truckload team.  Christina Spurgeon will be updating our call with information about the following topics:

*Safety

*Route Planning

*West Network Pay Increase

*Richard Petty Announcement

*Driver referral bonuses

*Electronic W2 

Exit Interview Process Unveiled

The announcement below was sent to all employees courtesy of our Driver Experience team and Strategic Programs.  The idea of capturing exit interview information from our professional drivers was created during our Elevation process.  Check it out below: 

J.B. Hunt Transport Services, Inc. cares about the quality of your work experience. Together with Strategic Programs, Inc., a third party organization, we are interviewing professional Drivers who recently left the company.

An interviewer from Strategic Programs may call to administer your exit interview. During this call you may request a username and password to complete the exit interview online.

You can call Strategic Programs if you would like to provide your feedback by phone at a time that is convenient for you, or to obtain your confidential username and password for completing your survey over the internet.

YOUR FEEDBACK WILL ASSIST US TO:

 Improve the experience for other employees

 Identify what we do well and how we can improve

 Elevate our organization to develop and grow

 

Left Coast Mudslides Leave Epic Mess

The storm that slammed into the high desert and mountains of Southern California this week was one for the record books.

Intense rain sent massive mudflows onto highways, picking up cars and pushing them into one another. Hundreds of vehicles were trapped in mud up to 20 feet deep; in some cases, motorists were stranded overnight.

In one spot in the Antelope Valley, the storm dumped 1.81 inches of rain in 30 minutes on Thursday, in what the National Weather Service described as a 1,000-year rain event.

"It's absolutely incredible," said Robbie Munroe, a meteorologist with the National Weather Service in Oxnard.

HOS Rules Remains Top Industry Concern

The American Transportation Research Institute (ATRI), the trucking industry’s not-for-profit research institute, today unveiled its list of the top ten critical issues facing the North American trucking industry.

For the third year in a row, the industry ranked the Hours-of-Service (HOS) rules as its top industry concern. For the past two years, major HOS impacts on supply chains were the impetus behind the first place ranking. In this year’s survey, carriers and drivers voiced their concern over the uncertain future of the current suspension of the rules.

The complete results of the annual survey of over 4,000 industry stakeholders were released at the 2015 Management Conference and Exhibition of the American Trucking Associations (ATA) meeting in Philadelphia, PA, the nation’s largest gathering of motor carrier executives. The ATRI Top Industry Issues report also solicited and tabulated specific strategies for addressing each issue.
Moving up a position from last year, FMCSA’s continued challenges with its Compliance, Safety, Accountability (CSA) program resulted in a second place ranking. CSA was closely followed in the ranking by the growing shortage of truck drivers. Related to the driver shortage, driver retention retained its fourth place ranking this year as trucking fleets work to retain their most experienced and qualified drivers.

The lack of available safe truck parking rounded out the 2015 list as the number five issue. Since first appearing as an issue in the annual survey, truck parking has been on the rise as an industry concern. It initially ranked 8th in the 2012 survey and has steadily climbed to the top five issues.

The ATA-commissioned survey results and proposed strategies will be utilized by the ATA Federation to better focus its advocacy role on behalf of the U.S. trucking industry and ATA Federation stakeholders.

“There is perhaps no better benchmark for the challenges we face as motor carriers and drivers than ATRI’s annual survey of top industry issues. As issues climb in ranking each year, so does our collective need to aggressively identify solutions to address those issues,” said ATA Chairman Duane Long, chairman, Longistics, Raleigh, NC.

“As we all know, the trucking industry operates in a complex and evolving environment and we must constantly work to understand how regulatory actions and operational challenges impact the industry,” ATA President and CEO Bill Graves said. “By improving our understanding of the issues, we can be better stewards of the important job our industry is tasked with.”

How did Jim Harbaugh Change Culture at Michigan?

Michigan played a major game against Michigan State this past Saturday.  Both teams were ranked.  Michigan has a new coach due to past performances on the field.  Here is how new coach Jim Harbaugh he has changed the culture with the football team:

Everything is a competition. The Michigan Mile that the team runs every Monday is timed, and the results are posted. The scout team scrimmages. Video captures every rep of every player, from Rudock to the skinniest walk-on. All of them are ranked every week, No. 1 to No. 105. The scout-team players are competing for spots on the travel roster.

"If you're a guy that maybe thought, 'Hey, I'm just a scout-team guy, no one is going to notice if I take a couple of reps off' -- there's no way to hide or slack off," Morgan said. "It will be exposed, that's for sure. ... It's not set in stone who is going on the trip every week. It's not just a guy that they expect to play next year. It's more like, who worked their butt off this week?"

Halfway through an already memorable season at the Big House, the answer seems to be everyone.

Chatter Appreciation for Andrew Heim

It keeps pouring in about the respect our drivers have for their managers.  This time we received a post by Professional Driver Thomas Blackburn concerning his fleet manager Andrew Heim.  Check it out:

I was on the fence when asked to switch boards to Andrew Heim's group. I am firmly on his side, and got his back on almost anything he asks for. He humanizes the driver/FM team. I would have to concur that though not that long, my time here has been extended due to Andrew.

ANDREW, you're my man

Quest for Quality Award Presentation

Bill Carver, Vice President of Sales for J.B. Hunt, represented the enterprise at the Quest for Quality Awards Program in San Diego, California.  The Awards Program was held on September 29, 2015. J.B. Hunt Truckload and Intermodal were both honored during the ceremony for performance in key areas such as on-time performance, value, information technology, customer service, equipment and operations.  Thanks Bill----we appreciate you representing us so well!

    

Home Office Visitor - Phung Duong

Phung Duong, one of our Lease Purchase contractors in Truckload, paid off his truck today!  He will now be operating as a Georgia Pacific independent contractor. He is joined in the photo with Georgia Pacific planner Erin Winberry. Phung is from from Abbeville, LA and is a great contractor.  After Phung visited the home office he sent us a note.  I thought everyone would appreciate viewing his words:  

Dear J.B. Hunt Team, 
 

It was very nice to meet all the professionals at J.B. Hunt yesterday. I felt extremely welcome for the entire visit. I am having a good time and looking forward to being a  partner with JB Hunt for a long time.

Sincerely,

Phung Duong

XM Radio - Truckload

We have a great program for our Professional Drivers called SiriusXM Radio.  We provide this service for every driver who wants to enjoy satellite radio.  Have you ever wondered how many of our drivers participate in the program?  It is astounding.  We have 968 of our Professional Drivers listening to great programming like Road Dog Trucking, Outlaw Country, 24/7 NASCAR, Live NFL Play by Play, and many more. 

  If our driver isn't benefitting from this service in the cab of their truck, ask them if they are interested in the product.  Take it from me----I thoroughly enjoyed the product when I was on the truck with Edwina.  Our station of choice was channel 50, or The Groove.  Never has 80's Funk sounded so good!  

Chatter Box

Kin Wong needed a trailer last night in Chicagoland.  He utilized his resources and gave thanks to those who helped him secure a box.  Check this out:

Just want to say thank you to one very kind lady driver from 328604. MT was hard to get anywhere in Chicago and she suddenly showed up and took me through some crazy streets between houses to one Unilever plant near 31st Street in Chicago. I am glad I found one with the help of night dispatch and her.

Kin was helped by Carol Hickson, the driver he is referencing above who drives 328604.  We need to dig deep and find out why Kin had to go through the stress of finding his own empty trailer.  But, it is a wonderful tool for our Professional Drivers to be able to communicate opportunities to us and thank
their peers and acknowledge those that render aid.

The Poll Got Results

When we asked our Professional Drivers if they received their gift boxes for Driver Appreciation Month we got solid responses.  Check these out:

 

 

   
 Michael Losh said...."Yes. That was much appreciated. Nice to receive something for driver appreciation being here less than 90 days."

Thomas Blackburn said.."Hey Steve, thanks for the hat and the most recent set of patches.  It was most unexpected."

Christopher Straney said..."Not my style of hat, but we sure put the Walmart card to good use!"

Nathan Simpson said..."Steve...yes, thank the team for the hat and the gift card!  Like them both!  It has been a great week.

 

The Blogger Is Asking You For Your Vote

Voting polls are currently open and your Truck Blogger nominated many pictures you have contributed to our Blog.  Trust me, if you win you will get the glory.  Get in there and vote on some of these fantastic submissions:

 

Raving Fans- "Twice As Nice"

For those of us that are counting, this makes two shout outs for Andrew Heim.  By the way, this is from a different Professional Driver.  Danny Thompson gave this great feedback concerning his fleet manager Andrew.

   

Bringing Home A Victory

 Our team of Jerry Rico and Rodney Collins traveled with the Razorbacks to Knoxville, Tennessee this past weekend as the Hogs took on the Vols.

 Our Professional Drivers take part in the prep work including setting up jerseys on the pads.

 This locker room is quite different from AT & T Stadium the guys experienced last weekend in Dallas.

 Neyland stadium without the 101,000 fans.

 Our driving team has pretty good access, huh? 

 Rodney and Rico now have 3 road games under the belt.  They still have trips to Alabama, Ole Miss, and LSU to look forward to this season.  Oh yea, also a bowl game (wink). 

Drivers Taking Care Of Drivers

This note arrived from Bruce Cox, one of our Southwest Professional Drivers:

For all of our drivers who do it old school and take per diem at the end of the year check this out.  Effective today, October 1st, the IRS allows $63 dollars per day versus the $59 dollars it has been the last few years.  So, this year is split.  For all of you who take it weekly I trust adjustments will be made. 

 

 

Kudo's Are In Store

 A small team met on Sunday to attack an issue that has frustrated our team for a long time.  Our storage closet desperately needed an organization effort.  Several of our folks met at 7:30 and spent our morning setting up the room for success.  This will now be our one-stop shop for office supplies.  There is no doubt this will help control our costs.  

A thank you is due to our team of Christina Spurgeon and Kristi Tosh for setting up the mission and being great to work with this morning.  We had a little fun and helped fix an area that had been on our list. 

I Got It!

We sent out a poll on Chatter to see if our Professional Drivers have started seeing their gift boxes for Driver Appreciation.  Here is our first response:

 


Haven't been home to see it, but my sweet wife sent me a pic of it.

Thanks!.....Anthony Mugan

Drumroll Please!

Our Drive App release date is set for October 14.  Our Pilot Drivers are loving the tool.  We can't wait for you to take it for the first test drive (pardon the pun).

Polishing Our Image

Check out this group and their efforts to improve trucking's image:

Every day, millions of trucks and professional truck drivers travel across the United States to help move America forward.

 

Whether you are a student, mother, homeowner, doctor, business executive or politician, you depend on trucks to deliver essential foods, medicines, office supplies, computers, cribs, and other products that help you live every day.

Most Americans don’t realize how essential trucks are to their lives until there is a severe weather or adverse condition that prevents trucks from delivering.

But the fact is trucks are critical to our national and global economy, to our families, to our businesses, and so much more. When they stop moving, the country stops moving.

By telling our story—educating the public and working with policymakers at the state and federal level—we can ensure that the trucking industry remains the thriving industry it is today.

Trucks Move America Forward. We have a story. Help us share it!

http://truckingmovesamerica.com/

Trucking Industry Suffers Loss of Jobs in September

September marked the eighth consecutive month of job gains for the transportation sector. However, after a slight job increase in August, the truck transportation subsector lost jobs in September. The transportation sector gained more than 3,000 jobs in September, according to the U.S. Department of Labor’s Bureau of Labor Statistics, the lowest monthly growth since January when the industry lost nearly 9,000 jobs. The truck transportation subsector experienced a loss of 4,000 jobs after the industry gained 700 in August and nearly 3,000 in July.


September is only the second month of 2015 in which the trucking industry lost jobs. Nearly 7,000 truck transportation jobs were lost in March. Trucks experienced the largest job loss with transit and ground passenger transportation losing the second most with more than 1,000 jobs eliminated from the workforce. Couriers and messengers received the largest injection of jobs with an increase of 3,000.


 Average hourly earnings for the transportation and warehousing sector were $22.86 for September, an 8-cent increase from August. Hourly earnings for production and nonsupervisory employees decreased 4 cents to $20.64. Average hourly earnings for private, nonfarm payrolls across all industries were $25.09, unchanged from the previous month. Compared with a year ago, average earnings have gone up by 2.2 percent. According to the report, the unemployment rate for transportation and material moving occupations is down to 5.8 percent from 6.8 percent last September.


The overall unemployment rate for the country stayed stagnant at 5.1 percent. According to The Washington Post, the unemployment rate for August and September is the lowest since April 2008 and is considered to be “full employment.” The number of long-term unemployed saw little change compared with the previous month at 2.1 million. However, that number has decreased by 847,000 in the past 12 months. - See more at: http://www.landlinemag.com/Story.aspx?StoryID=29892#.Vg_e2t-FO9I

A Raving Fan

How would this make you feel if someone wrote this about your leadership style?  Enjoy the note we received from Professional Driver Lee Marion:

I was offered a job by a company I have wanted to go with for some time. They have low turnover, so they don't hire much. I was seriously considering accepting the job, but after talking it over with my wife, we decided to stay, for one huge reason, Andrew. He is compassionate, patient, caring, honest and genuine.

In the 3 years I have been driving, Andrew Heim is far and away the best Dispatcher/DM I have ever worked with. He personifies what a DM should be. He doesn't act like your boss, giving orders, he asks you to do things. Just the other day, I was frustrated and didn't want to take a load, but he did something nobody had ever been able to do. He calmed me down and got me back on the road.

I didn't realize what he had done until my wife pointed it out to me, that was the moment we realized I could not leave, I had to stay and keep working with Andrew and JB Hunt. It has been fun working with him, he deserves to be recognized for this. I look forward to meeting him one day.

Thank you
Lee Marion

J.B. Hunt's Self Described Biggest Fan

Our CEO received the following note from Ray Foster of Citronelle, Alabama:

Hello Sir,

I am new to your company. I have been with J.B. Hunt for 3 weeks.  In that time I can say that I have been treated very well. The Fleet managers are all very nice and seem to have a good head on their shoulders.  This is the first company that I have worked for that has delivered on the promises made in orientation.

Thank You very much
Ray Foster

Ray works with our Truckload team and officially operates out of our Southeast Region.  We are very happy that Ray has found our small, family-type approach to his liking. 

A Sincere Thank You

Just received a phone call from Thomas Dolansky, one of our Truckload Professional Drivers out of Fayetteville, North Carolina.  Thomas got a call from his wife concerning a package he received from J.B. Hunt.  She opened the package and was thrilled to see the Walmart gift card and the personalized message.  She said he was going to love the hat.  Thomas called me to say "thank you" for the gesture.  Thomas has been with Truckload since March 2015 and felt like a call needed to be made.

 

How Cool Is This?    

 

Shout It! Shout It! Shout It Out Loud!

We received this note from one of contractors in Truckload.  It begged to be shared!  Enjoy the letter:

 

Good morning,

 

My name is Henry Claude Samedy. I am a lease-purchase contractor with JB Hunt.

 

I am writing this email to commend the following day shift fleet managers (FMs): Doris Miles, Jason Britten, Mark Blome and Bill Alderson (not sure if Bill is an FM but want to commend him too). Although Doris is my primary FM, I also work with the others on a daily basis. I think it is important that the managers/directors/vice presidents receive positive feedback on their FMs to offset some of the negative comments they may get from some drivers.

 

About two weeks ago, while waiting at the Columbus, OH terminal for my truck's radiator to be replaced, I met a JBH LP contractor in the break room. While speaking with him, most of what he had to say about his FM was negative.  I told him that I had no problem with my FM or the other regular day shift FMs that I deal with, but he rambled on and told me I didn't know what I was talking about and that he had called the VP to complain about the FM. I was amazed that this contractor had such an overall negative disposition.

 

I have been pondering that conversation since then and I realized how holding a Fleet Manager position can be a thankless job. I am sure that it is easy to blame fleet managers for whatever goes wrong in our daily trucking life and the majority of the time the FM gets the brunt of our anger. Probably, most of the time a manager/director hears from a contractor about a fleet manager it's something negative or some complaint being lodged. However, I think the FMs work hard and deserve to be recognized by the contractors for the good that they do and that recognition needs to be passed on to the FMs manager/director.

 

Since I started working at JBH as a new lease-purchase contractor (5/15), Doris, Jason, Mark and Bill have been instrumental in helping me learn the in's and out's of being an LP contractor with JBH. (This is my first time trying to be a lease-purchase contractor, so I have alot I need to learn with many questions to ask.) I have found Doris, Jason, Mark and Bill to be very patient, and willing to answer any questions I ask and they offer advice that is very helpful. Of course each of them are unique and that uniqueness shows itself in the different ways that each of them have and are still contributing to my growth and development as an LP with JBH, e.g., Mark has helped me with tidbits of information about the truck/trailer that have helped me while out on the road; Doris takes the time to explain procedures and offer advice that help me to better manage my time/loads; Jason, and Bill always respond with a positive attitude to my questions and are eager to help me with any load issues I might have.

 

There are a lot more positive things I could say about them, but I wouldn't want them to get a swelled head :). Suffice it to say that I feel fortunate to have been placed on a board that allows me to work with such a great team every day, and I look forward to continuing to work with them.

 

Thank you for your time.

 

Respectfully,

 

Henry Claude Samedy