Two way communication is good!

We received this request today.  Checking tomorrow on the potential.  We love it when our Professional Drivers help us make our system better.

Request:

I have an idea for consideration. Can we make it part of the account management process through customer service and sales that not only do we get the company address but we get the geolocation to the receiving and shipping entrances.

it is critical to know exactly where the truck entrance is and that location should be the one on Navigo. it is useless to have their office location as the point on navigo.

For example today I have to go to Jack Smith farms in Cedar City Utah but the only information we have on them is exit 59 off of i-15. I don't understand why we take new clients and don't update existing clients when we have the technology.