We received this letter from our customer. This is the ultimate compliment when one of our Professional Drivers is recognized by the customers who keep us in business. Here is the actual text of the letter:
August 10, 2015
To Whom It May Concern:
To often business owners and managers hear plenty of complaints. I would like to take this opportunity to express a word of appreciation.
On August 6, 2015 your driver Christopher Crumel arrived at our facility with a trailer load of product for us. We have a difficult loading/unloading dock in which to maneuver tractor-trailers, especially in order to stay off our neighbor's property and grass. From time to time truck drivers become agitated about having to back in "blindsided."
When our warehouse manager expressed our concerns about this issue to Mr. Crumel he was very understanding and courteous to the point that our warehouse manager asked that we send this note.
Please extend our appreciation to Mr. Crumel for his professional and friendly manner. He certainly represented J.B. Hunt quite well. Perhaps if you have an employee incentive plan a copy of this correspondence could be placed in his personnel file for future reference.
Sincerely,
Judy C. Koon
Quality First Insulation Systems, Inc.
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