Wednesday, February 19, 2014

Competition and Cooperation = The Secret to Success

I always like to the think about how we can impact people and our business.  We are out in the field this week and are sharing knowledge with our operators and our drivers.  After one of our two fireside chats in Pennsylvania we witnessed the following list make its way to our Driver Board:

Imagine how proud we were to see something posted after we talked about it in theory 2 hours earlier.  It reminds me of a famous qoute:


We can guarantee ourselves that these MPG's will be noticed and focused on going forward.  We will also be looking to see the performance of our brand new International tractor with the Cummins 15L engine.  I bet you will see it at the top of the list.

Exciting adaptation here in Tannersville, PA.  We have a great team that wants to do great work! 

Tuesday, February 18, 2014

Welcome to the Blog

We took the time to gather e-mail addresses from 17 drivers here at our Walmart fleet.  We want to welcome them to the blog and encourage them to share content and pictures.  Glad you are a part of Truck Talk.  Our new members are:

Dexter Boucaud
Daniel Brodsky
Karlan Bryan
Lawrence Cunningham
Hector Diaz
Robert Farulla
Darryl Johnson
Jermaine Lewis
Stephen Major
Abu Mansaray
Yves Merilus
John Mitchell
Chayanne Moreno
Raul Oyola
William Penny
Sundiata Reeves
Jason Shaver

We love having the support of our drivers.  Making sure we communicate effectively to our driving force is imperative to our success!


Genchi Genbutsu

Perplexed about our post title?  It is a key principle of the Toyota Production System.  It suggests that in order to truly understand a situation one needs to go gemba, or go to the place that work is done.  Today we find ourselves in Tannersville, PA.  This is the home of our Walmart/Sam's Fleet.

 Jerod Hamilton on the snowy tarmac in Tannersville, PA
 
 
Our team consists of the following office employees:
 
Byron Munden   Account Manager
Ryan Roark        Planning Manager
Beth Tompkins  Fleet Manager-Walmart
Cody Styer         Fleet Manager-Sam's
Trissa Telesky    Fleet Manager-Sam's
Mark Mastrine   Account Rep
 
We are supporting 24 asset tractors and 33 pcs carriers.  Last week we carried 191 loads for Sam's and 382 loads for Walmart.  It was an extremely busy week and the weather was not our friend.  We are located in the heart of the Pocono's  and snow is the norm here.   

Are Your Drivers Plugged In?

(This photo was taken in our Lowell Terminal)
 
I received this ad today and it resonated with me (surprise, surprise): 




Social media is a platform that has many uses, but the most important attribute of social media websites is their ability to connect people. Most of our customers are looking for a new avenue to recruit and retain todays CDL driver with a measurable ROI. By combining online marketing with social media, KJ Media is your transportation marketing solution.




Over 60% of Truck Drivers are Online!

Benefits of Fleets Being Social



Enhanced communication - inside & outside.




Cost effective connections with drivers & customers.

Proactively engage with driver prospects.

Reduced stalled applicants and driver turnover.

Increases in driver communication & retention.

Higher levels of recruiting personnel productivity.


Social media is the perfect method for truckers to stay in contact with others, learn about the latest job opportunity and to feel valued at all times.

We can help our drivers by signing them up for the blog and also encouraging them to share content with us.  We are actively pursuing several other mediums of communication with our Truckload drivers.  These communication avenues include: 
  • A Bi-weekly 800 hotline for our drivers to access that gives information including load perspectives, truckload initiatives, and performance data (safety, service, utility, etc.)
  • Driver roundtables to be performed in the field on a quarterly basis.
  • Driver survey
  • Blog information updated DAILY
  • Addition of our Truckload fleet on myjbhunt.com.
  • Newsletter (for an example, check out the ICS Newsletter on the ICS page of myjbhunt.com.
 



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Monday, February 17, 2014

It Is A Way Of Life - The Success Story of Jerry Chamberlain



In America, trucking is big business as nearly 70 percent of all the freight tonnage moved in the United States goes on trucks, according to the American Trucking Associations.

“The average piece of freight gets moved (on a truck) six times before it gets to you and me,” truck driver Jerry Chamberlain said. “If trucking stops, America stops.”

Trucking becomes a way of life for drivers like Chamberlain, who drives a freightliner to Hebron, Ky., a community west of Cincinnati, to pick up Toyota automobile parts and bring them back to Kansas City.

It’s a 10-and-a-half hour drive each way. His nights on the road begin about 7 p.m. and end in the wee hours of the morning.

“Some people call us the last cowboys because we literally are out out here on the range every night,” Chamberlain said.

Chamberlain, 55, has driven more than two million miles for J.B. Hunt Transport in the past 17 years.
The Belton resident was honored for his mileage and proven safety record at an annual awards event at J.B. Hunt’s headquarters in Lowell, Ark. in October 2013.

Chamberlain also received special distinction for having no “preventable collisions” during his career.

As a token for commitment to safety, J.B. Hunt awarded Chamberlain a $10,000 bonus.

“This is my home for the better part of 70 hours of every week,” said Chamberlain, sitting in the driver’s seat of his 2010 freightliner carrying a 53-foot trailer.

While he has been recognized for his commitment to safety on the road, truck driving wasn’t necessarily a job he has always aspired to have.

“I didn’t plan for this to be my career,” he said. “Who would have thought 35 years later I would still be driving.”

Chamberlain initially had plans to go to college and become a certified public accountant. But in the 1970s, the banking industry crashed and instead found work as a school bus driver in southern California.

After 10 years of busing children, he became a delivery truck driver.

Seventeen years ago, he then had the opportunity to join the ranks of J.B. Hunt.

His present assignment is to make multiple trips to and from Kentucky each week to bring replacement parts for damaged Toyota vehicles back to Kansas City region.

Because fatigue is a common issue on the road among truck drivers, federal guidelines restricts drivers to driving 11 hours in any one day within a 14-hour window of service.

They can not also operate longer than 70 hours in a seven day period unless the driver takes a 34-hour reset, which he can only do once every 168 hours.

Drivers must also take a 30-minute break before you reach eight hours of driving in a day.

“The rules get to be quite excessive sometimes (but) are there for safety,” Chamberlain said.

Chamberlain makes 2-3 roundtrips to Kentucky each week, averaging 3,050 miles weekly.
He spends only 48 hours at home every weekend.

Safety is a mindset for Chamberlain, and for his company.

“The driver is the captain of his ship,” he said.

Procedures are in place that log sheets can’t be altered, speed can’t exceed 62 miles per hour, and continuing education and safety training are a part of a driver’s normal routine.

Chamberlain carries a Class A commercial driver’s license with passenger, air brake and hazardous materials tanker endorsements

“You have to have standards and professional guidelines. You can never let safety sleep,” Chamberlain said. “It’s a hard life. I’ve seen people killed on the highway.”

The act of an automobile slamming on their breaks while driving in front of a tractor trailer is something a truck driver has to be prepared for.

It takes the length of three football fields for Chamberlain’s truck driving at 62 mph to come to a stop after his brakes have been applied.

A passenger vehicle only needs 22 feet to stop.

If a collision is non-preventable, drivers like Chamberlain are trained to do the best they can to minimize the impact.

Drivers also have to have a fairly clean bill of health and pass an annual stress test.

“Most of us have an attitude that we want to get home at the end of the week safely,” Chamberlain said. “You can’t ever be in a hurry.”

It’s also J.B. Hunt’s policy that if a driver feels that the road conditions are unsafe, particularly during this time of year when roads can be slick and snowy, Chamberlain won’t be second-guessed if he makes the decision to pull over.

“If you don’t want to drive in ice, don’t,” he said. “They want me to do everything in my power to get the load delivered, but they also want me to get it delivered there safely.”

The same goes for strong winds and extreme fog situations.

Next to safety, Chamberlain said patience is also a virtue that good drivers must have.

“If you don’t have patience, you can get frustrated,” he said.

When he isn’t on the road, Chamberlain enjoys watching NASCAR, bowling and is an avid square dancer. “I enjoy the job, but you do have to make sacrifices,” Chamberlain said, noting time is often limited to enjoy his hobbies and maintain a personal life and relationships.

“This is not a job or a career, it’s a way of life.”


Did Phil See His Shadow?



The unrelenting winter of 2014 delivered another massive storm last week, bringing with it more economic uncertainty and higher fuel prices.

For the second time in less than a month, much of the southeastern United States battled a major ice event. The storm then brought additional snow, freezing temperatures and general misery to the rest of the East Coast. It even took aim at Transport Topics, forcing us to close this edition a full day earlier than usual.

But even with phrases such as “record-low temperatures” and “historic storm” becoming common, it has been remarkable to see trucking’s ability to minimize the storms’ effects.

Fleets are using social media to provide real-time operational updates and to make sure customers can check on the status of a shipment.

Still, it seems this winter’s onslaught will leave a mark long after the last snow pile has melted.
Dennis Lockhart, president of the Atlanta Federal Reserve Bank, said upcoming economic data likely will be weak because of the weather.

A glimpse of that already may be showing in reports on automobile sales, manufacturing, and the job market.

For trucking, the most immediate effect can be seen at the fuel pump.

The U.S. diesel average has increased 10.4 cents over the past three weeks. The spikes have been far more dramatic in the Northeast, where distillate stocks have been drawn down in order to meet demand for heating oil.

The general acceptance of fuel surcharges by customers takes some of the sting from sticker shock at the pump. But the combination of rapid diesel price increases and potential slower consumer spending has to raise concern.

About the only thing “hot” right now is the debate on how much this winter will really affect the economy?

Those economists downplaying the weather suggest any small first-quarter slump can be made up over the rest of the year. Others suggest the weather may be disguising a real slowdown in the labor market.

Charles Plosser, president of the Federal Reserve Bank of Philadelphia, said in a speech last week it could be “another couple of months before we have a better read.”

Trucking has gone about its business for about five years now amid “economic uncertainty.”
In fact, the lessons learned during these difficult years should provide a sense of relief any real economic damage will be minimized.

But one other reason for hope: The first day of spring is just over a month away.





Sunday, February 16, 2014

The Power of the Internet

I am not sure how many of you are aware of Ohio Boy Trucker.  He used to work at Werner.  He came to work at J.B. Hunt and filmed/posted his different experiences from orientation to life on the road. 


After watching this video I was left wondering if this driver could have worked locally for us in Columbus for Intermodal or Dedicated.  We will certainly find out quickly.  This  video shows you the power of the internet and the changing landscape for communication.